Developer: Outis Tech LLC · App: Sayko! (iOS and Android) Version: 1.0 · Effective: 8 November 2026
This page explains how to delete your Sayko! account and associated data, and which data is kept after deletion and for how long. It is also published at saykogames.com/en/legal/account-deletion/.
Delete in the App (recommended)
- Open Sayko! and sign in.
- Go to Settings → Account from the menu.
- Tap Delete My Account and confirm.
Deletion takes effect immediately.
If you cannot access the App
You can write to info@outistech.com from any email address. Include:
- Subject: “Account deletion request”
- Your Sayko! username or Sayko ID (e.g. name#1234)
- Your sign-in method (Google or Apple)
We may ask for additional information to verify that the account is yours. We complete your request within 30 days at the latest and let you know by email.
Can I delete some data without deleting my account?
Yes. In the App you can remove your profile photo, change your username (once every 90 days) and withdraw your analytics and advertising consents in Settings → Privacy. You can also ask for specific data to be deleted from the Contact Us screen or by email.
What is deleted
- Your profile: your username, Sayko ID and profile photo
- Your email address, Google / Apple sign-in identifiers and Firebase authentication record
- Your device records: your device ID and notification tokens
- Level, XP, titles, statistics, SP balance and cosmetics
- Your friendships and friend requests, your block list and your notifications inbox
- Your subscriber record at our purchase provider RevenueCat
- If you signed in with Apple or Google, Sayko!’s link to your account is revoked with Apple or Google
In other players’ game records your name appears as “Deleted player” and your photo is removed. Copies in backups are cleared within 30 days at most.
What is kept
| Data | Why | Period |
|---|---|---|
| Purchase and transaction records (with the link to your account removed) | Tax and accounting obligations, refund disputes | 7 years |
| Ban records | Preventing accounts and devices banned for rule violations from signing in again | For the duration of the ban |
| Open reports and moderation records | Completing the review | Up to 12 months after closure |
| Server access logs (including IP address) | Security and abuse prevention | 400 days |
Important
- Deleting your account does not cancel your subscription. Cancel it in the App Store or Google Play first.
- Your SP balance and cosmetics are permanently lost; deletion cannot be undone.
- Your Premium and game mode purchases are tied to your store account; under the store’s rules, they can be restored to a new Sayko! account with Restore Purchases using the same store account.
- Guest accounts do not keep permanent data; they expire automatically 24 hours after the last use.
For details, see the Privacy Policy.